Welcome to Subhee! We are dedicated to providing a seamless shopping experience and ensuring that your orders are delivered promptly. Please read our domestic shipping policy for India below to understand how we handle shipping and delivery within the country.

1. Shipping Locations

We ship to all major cities and towns across India. If you are unsure whether we can deliver to your location, please contact our customer service team at info@alwezz.com.

2. Shipping Rates

Shipping rates are calculated based on the weight of your order, the selected shipping method, and the destination. You can view the shipping cost during the checkout process before completing your purchase.

3. Processing Time

• Orders are typically processed within 4 business days.
• During peak seasons or holidays, processing times may be longer.
• We do not process or ship orders on Sundays or public holidays.

4. Shipping Methods and Delivery Times

We offer the following shipping options to meet your needs. Delivery times may vary based on the shipping method and destination:

• Standard Shipping: 3-7 business days.
• Expedited Shipping: 1-3 business days.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather, strikes, or other factors beyond our control.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option for certain locations. Additional charges may apply for COD orders, which will be indicated during the checkout process.

7. Shipping Address

Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.

8. Delivery Attempt

If the delivery is unsuccessful on the first attempt, our courier partner will make up to two additional attempts. If the package cannot be delivered after three attempts, it will be returned to us. Additional shipping charges may apply to resend the package.

9. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

10. Contact Us

If you have any questions or concerns regarding our domestic shipping policy, please do not hesitate to contact our customer service team at info@alwezz.com or call us at (+91) 7359335724.

Thank you for shopping with Subhee! We appreciate your business and strive to provide you with the best possible service.